BEFORE
After nearly 40 years in the business, Michael was carrying responsibility across many areas and felt stuck in the day-to-day. He believed strongly in the company's potential but couldn't clearly see how to reach the next level.

SHIFT
He created space to step back from daily involvement, refocused on the highest-impact work, and began leading with greater clarity and trust in those around him.

RESULT
Reduced working hours from 55–60 to around 35 per week, more than doubled net profit, and now feels fresher, clearer, and back operating at his best. 

"Knowing every part of the business felt like a strength... but it was also the reason everything stayed with me."